Last updated: December 18, 2024
1. Introduction
DolphinCoin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform and related services.
2. Information We Collect
Personal Information
We collect personal information that you provide to us, including:
- Name, email address, and contact information
- Government-issued identification documents
- Financial information and transaction history
- Employment and income information
- Biometric data for identity verification
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Usage patterns and preferences
- Location data (with your consent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our trading services
- Verifying your identity and preventing fraud
- Processing transactions and managing your account
- Complying with legal and regulatory requirements
- Improving our services and user experience
- Communicating with you about your account and our services
- Marketing and promotional activities (with your consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With regulatory authorities and law enforcement agencies
- With third-party service providers who assist in our operations
- In connection with a merger, acquisition, or sale of assets
- To protect our rights, property, or safety
- With your explicit consent
5. Data Security
We implement robust security measures to protect your information:
- End-to-end encryption for sensitive data
- Multi-factor authentication
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
- Employee background checks and training
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Prevent fraud and abuse
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@dolphincoin.com
Address: DolphinCoin Privacy Officer
Data Protection Officer: dpo@dolphincoin.com